privacy policy

Privacy Policy

Last Updated: December 5, 2024

At Moments by Maddie, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [momentsbymaddie.com], inquire about our wedding planning services, or engage with us in other ways. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of personal information when you use our website or services:

Personal Identification Information: This includes your name, email address, phone number, mailing address, and other details you provide when contacting us or booking services.
Payment Information: If you purchase services, we may collect payment details such as billing information and credit card numbers. Payments are processed through third-party services, and we do not store payment information.
Event Information: Details about your wedding or event, such as event date, venue, number of guests, preferences, and any other relevant information for planning and coordination.
Technical Data: We may collect information about your device and use of our website, such as your IP address, browser type, operating system, and browsing behavior through cookies or similar technologies.
2. How We Use Your Information
We use the collected information to provide, improve, and personalize our services. Specifically, we may use your information to:

Respond to inquiries and provide quotes or information about our services.
Process bookings and event coordination requests.
Communicate important updates related to your event or our services.
Improve our website, services, and customer experience.
Send marketing communications (with your consent) about new services, promotions, or events related to wedding planning and coordination.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist in providing our services, such as event coordinators, bartenders, staff, payment processors, and content coordinators.
Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal process.
Business Transfers: If Moments by Maddie undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will notify you of any such transfer and the resulting privacy choices.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet or electronic storage is completely secure, we follow industry best practices to protect your data.

5. Your Rights and Choices
You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in any email we send you.
To exercise these rights or if you have any questions about our privacy practices, please contact us at:

Contact Information: Moments by Maddie
Email: info@momentsbymaddie.com
Website: www.momentsbymaddie.com

6. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our website. You can control cookie settings through your browser settings.

For more information about our cookie usage, please see our [Cookie Policy].

7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.